Adam Edwards is an accomplished professional with extensive experience in product support and operations management. Currently serving as Product Support Manager at ScalePad, Adam oversees a growing team and has previously held roles such as Product Support Team Lead and Product Support Specialist within the same organization. Prior to ScalePad, Adam was Chief Implementer at Eureka Process, focusing on process development and consulting for diverse clients. Experience in IT management includes senior roles at MadWolf Technologies, The Washington Network Inc., and NVR INC, where responsibilities encompassed service operations, technical support, and administrative functions. Adam holds an Associate of Applied Science degree in Information Technology/Web Design from ECPI University.
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