Laura Marques is a Product Support Specialist at ScalePad since May 2024, with a background in various technical and support roles across multiple organizations. Previous experience includes serving as a Mastering Technician at PTW, a Multilingual Support Specialist at Shopify, a Junior Web Developer at Wizard Industries Inc., and a Junior Support Advisor at Shopify. Additionally, from September 2017 to April 2021, Laura worked as a self-employed musician, leading rehearsals and providing excellent customer service through audience engagement and feedback management. Laura holds an undergraduate degree in Linguistics and Language Studies from Glendon Campus of York University, complemented by training from NPower Canada in 2020.
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