Franck B.

Franck B. is an experienced IT professional with a focus on client satisfaction, quality, and continuous improvement. They have worked in various roles, including IT account director and service center director at Scalesquad, as well as Group IT Service Management Delivery Manager at TOTAL. Franck has also served as an IT engineer and team manager at Paris Dauphine University and has taught ITIL courses. Currently, they are pursuing a Bachelor's and Master's degree in Information System Management and Information System Auditing & Consulting at Université Paris Dauphine.