Lionel Dodoo is an experienced Digital CX Specialist at MTN Ghana, where responsibilities include supervising digital channels for customer engagement, supporting targeted campaigns, building knowledge bases, and managing analytics for digital customer experience. Previous roles also encompass Project Management in Digital Customer Support and an early career as a UI/UX Developer and Research Assistant at Nalo Solutions Limited. Education includes a Corporate Education program from Duke University and a Bachelor's Degree in Information Technology from Ghana Technology University College.
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