Carlos P. is an experienced NOC Manager at Inswitch since September 2021, responsible for equipping the team with essential tools for optimal performance while ensuring a healthy work-life balance. Previous roles include Support Engineer SSr at Inswitch, where responsibilities encompassed support and implementation, diagnosing issues in transactional service platforms, and addressing client requirements. Carlos's background includes a Technical Support Engineer position at Broadcom Inc., providing specialized support for enterprise security products across multiple regions, and a Coordinator role at Telefónica, focused on second-line support in transmission networks. Carlos also served CANTV in various capacities, including Specialist in Transmission Network Support and Monitoring and Control, dealing with national transportation network issues and equipment configuration. Carlos holds a degree in Computer Engineering from Universidad 'Alejandro de Humboldt' and a Technician in Organization and Systems from Instituto Universitario de Administración y Gerencia.
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