John James is a seasoned design engineer currently employed at ScanSource since March 2023, where responsibilities include consulting and designing network solutions and collaborating with partners and customers to address network topology needs. Previously, John served as a Tier 2 Network Analyst at SageNet from October 2021 to March 2023, focusing on resolving IT issues related to computer networking and device configurations, and as a Tier 1 Network Analyst in the NOC, troubleshooting IT problems. John holds a degree in Computer Networking and Information Technology with a specialization in Computer Systems Networking and Telecommunications from the University of Wisconsin-Stout, earned in May 2021.
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