Why do partners complicate the ServiceNow adoption process?

Two reasons:
1.	They lack the fortitude needed to guide customers down the best practice path of untailored ServiceNow.  Challenging customer stakeholders requires a culture of resilience, confidence and integrity.
2.	It isn’t as profitable.  Partners gain by elongating the project and saying yes to tailoring.

Fact.  The industry is littered with organisations that over customised ServiceNow and have spent a fortune putting it right.

Organisations buy ServiceNow and they want the version they see in the demo.  And they want a partner that (tactfully) can say no to tailoring pressure.  It is this guidance that will maximise their adoption ROI.
Tailoring is anything above ‘core set-up’.  Core set-up are the tasks every partner must do in order to make the instance workable, secure and identifiable to your business.  Common examples are branding, email server config, domain separation, security groups/roles, SSO and core/referential data migration.

Customisation has long been a dirty word.  We believe Configuration should also be heavily challenged, particularly when it seeks to alter the ServiceNow OOB ways of working.  Customers adopt ServiceNow faster and with higher ROI when they stay closest to core product.  Upgrades remain a doddle.  Platform stability remains its highest.  Performance is at its peak.  

Scarce offers ServiceNow adoption for today’s ServiceNow.  An APaaS that works out of the box.  A solution evolved and forged over years of customer feedback, industry expertise and recognise best practice certifications.  Implementation projects are overkill.  We offer ServiceNow Adoption.  In a matter of weeks.  Affordable.  Best practice.  Agile.  Upgradeable.


Scarce

Org chart

Teams

Offices

Scarce

Org chart

Teams

Offices

Related companies