Sherouk E. is a seasoned professional in account management and sales operations, currently serving as a Global SMS Account Manager at SCARPEL TELECOM since May 2024. Previously, Sherouk held the role of Senior Trading SMS Account Manager at CEQUENS from June 2021 to April 2024 and gained extensive experience at Telecom Egypt from July 2011 to May 2021 in various positions including Sales Operations Specialist, Indoor Sales Representative, and Customer Service Executive. Early career experience includes a Customer Service Representative role at Sutherland from January 2011 to June 2011, a Sales Advisor and Customer Service position at Dufry Egypt from September 2010 to December 2010, and a Customer Service Representative role at CIB Egypt for a short period in August to September 2007. Sherouk E. holds a degree in Accounting from the Faculty of Commerce, English Section, achieved from 2005 to 2009, and a secondary education from La mère de Dieu from 1992 to 2005.
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