Kevin Randall is an experienced professional in IT service management, currently serving as the Head of Incident, Problem, Change & SACM and Transition Manager at SCC since July 2014. Prior to this role, Kevin held the position of Service Integration Team Manager at SCH from October 2012 to June 2014. Kevin's extensive career at SCC began in January 2007, where roles included Problem Management Team Leader, Problem Manager, Service Desks Manager, and Service Desk Manager. Earlier experience includes a position as Help Desk Manager at British Gas from November 1999 to December 2006.
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