Nicky Morris has a diverse background in IT support and education, with experience spanning from 2002 to 2019. At SCC, Nicky worked as a First Line Support and Repair Centre Engineer, responsible for diagnosing and repairing various IT equipment, providing both telephone and remote support. Previous roles include Online Tutor/Administrator at Learn Direct, overseeing the academic progress of approximately 20 students, and a Tutor at TLC College, instructing students on the City & Guilds 7261 syllabus. Additionally, Nicky served as a Senior Validation Engineer at Source Claim Support Ltd, where inspection and customer support of IT equipment after insurance claims were key responsibilities.
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