Rita Mistry has over 18 years of experience in technical support and service desk roles, currently serving as a Technical Support - Citrix and Infrastructure BAU Engineer at SCC since March 2013. Previous positions include Service Desk Analyst at Sandvik, Senior Service Desk Analyst at Babcock International Group, and Service Desk Analyst at VT Group plc, where Rita was instrumental in IT transformation projects and providing extensive user support. Early career experience includes roles at Sanderson and New Look, showcasing strong customer service and technical troubleshooting skills. Rita holds a BSc Honours degree in Business IT and an HND in Business IT from the University of Staffordshire.
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