Jenny Evans is currently the Director of Quality Assurance at SCG Connected, a role in which they focus on enhancing customer service experiences. Previously, they served as Director of Operations at SCG Wales and held various management positions at DataKom Limited and Chorus Global Ltd, where they prioritized leadership and customer satisfaction. Jenny began their career in retail, completing the Tesco Store Management Graduate Scheme and working as Deputy Manager before pivoting to customer service management. They hold a Bachelor's degree in Drama and Dramatics/Theatre Arts from the University of Exeter.
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