Katie Walsh is a seasoned software engineer currently serving as the owner of Cold Smoke Software, LLC, where they specialize in technical consulting on Oracle Service Cloud implementations and integrations. Previously, Katie held roles as a Senior Software Engineer and Database Administrator at Schedulicity and as a Senior Technical Consultant at Oracle. Their experience includes positions as an Application Engineer at RighNow and a Contractor Lead at RightNow Technologies. Katie started their career as a Software Developer and SQL Server DBA at the Naval Undersea Warfare Center. They hold a Master of Science in Computer Science from Montana State University-Bozeman and are currently pursuing a Bachelor of Business Administration at Plymouth State University.
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