Shaun Ma is a seasoned professional currently serving as the VP of Digital Customer Engagement at Schneider Electric, where they focus on enhancing customer experience through martech optimization and process engineering. Previously, they held various roles at MarketOne International, including Global Director of Strategic Services, where they enabled B2B organizations to gain a competitive edge in CX management. Shaun's experience also includes serving as a Solutions Architect at IronPoint Marketing and DemandGen, delivering tailored demand generation solutions and optimizing marketing automation strategies. They earned a Bachelor of Commerce in Retail Management from Ryerson University.
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