Ronald Smith has extensive experience in technical services and support, currently serving as the Head of Onboarding & Support at Scholastic since December 2019. Previously, Ronald held the position of Manager of Technical Services at Houghton Mifflin Harcourt, where leadership included a team for the southern region and responsibilities for technical project management. Ronald's earlier roles at Houghton Mifflin Harcourt also included serving as a Senior Technical Services Consultant, delivering targeted implementation services to school districts. At Scholastic, previous work involved as a National Field Engineer, focusing on technical account management and support for educational software applications. Prior experience includes a decade at Dekalb County Schools, beginning as a Mathematics Teacher and advancing to roles such as Network Liaison Specialist and Certified Technology Specialist. Ronald holds a Master of Information Technology degree from American Intercontinental University and a Bachelor of Science in Mathematics from Southern University and Agricultural and Mechanical College at Baton Rouge.
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