Alvin M.

Alvin M. is an IT End User Services Engineer at Schonfeld since September 2022, bringing diverse experience in technical support and IT services. Previous roles include Jr. Helpdesk Analyst at the Institute for Integrative Nutrition, where responsibilities involved troubleshooting software and hardware issues, and logging incidents via Jira. As a DSS Helpdesk Support Intern with the NYC Human Resources Administration, Alvin M. served as the first contact for technical issues and provided training on proprietary systems. Additional experience includes a Full Stack Fellow position with the NYC Tech Talent Pipeline, focusing on web development, and an Assistive Technology Support Intern role at the NYC Department of Education. Alvin M. holds a Bachelor of Science in Computer Science and Information Security from John Jay College (CUNY).