Michele Jarest

Michele Jarest is a seasoned professional with extensive experience in digital content management and systems training. Currently serving as a Senior Digital Content Specialist at School Specialty, Inc. since October 2018, Michele has been responsible for auditing product data and enhancing processes through detailed investigation and supplier communication. Prior roles at BJ's Wholesale Club included Service Level Coordinator, focusing on Service Level Agreements and process improvements, and Systems Support Technical Trainer, providing comprehensive training to Customer Support Analysts. Earlier experience at Shaw's Supermarkets involved roles as a Systems Training & Development Specialist and Customer Service Manager, where Michele developed training programs and managed a diverse team, ensuring adherence to company standards. Michele holds a Master's degree in Information Technology Management and a Bachelor's degree in Business Administration, both from Southern New Hampshire University, alongside a High School Diploma in Business Administration and Management.