Mel Chestnut is an experienced implementation and support professional with a diverse background in client success and community management. Currently serving as an Implementation Manager at Schoox since February 2021, Mel has previously held positions including Manager of First Tier Support and Support Engineer. Mel's experience at Uber Technologies, Inc. involved providing in-person support to driver-partners while achieving outstanding performance metrics. As a self-employed Client Support Specialist from June 2016 to March 2019, Mel focused on social media engagement and branding for small businesses. Mel's career also includes significant roles at Endurance International Group and Say Media, where responsibilities centered around supporting and educating a global community of bloggers. Mel holds a Bachelor of Arts in English from the University of South Florida.
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