Joyce Francolin

Joyce Francolin is currently the Quality and Continuous Improvement Manager at SCHOTT, where they oversee food safety and quality management in a multinational packaging company. They handle customer complaints, perform root cause analyses, and ensure compliance with quality procedures and legislation updates. Prior to this role, Joyce served as the Quality Coordinator at Owens Illinois and O-I from 2006 to 2014. Joyce holds a degree in Mechanical Production Engineering from Centro Universitário do Instituto Mauá de Tecnologia and a degree in Pharmacy with a focus on Food Safety from Universidade Cruzeiro do Sul.