Lauren O'Donnell is a Data Engineer at ScienceLogic since February 2024, previously serving as a Service Level Management Data Analyst at 1901 Group from October 2016 to January 2024. In that role, Lauren extracted, collected, and cleaned data from various sources, conducting exploratory data analysis to identify trends in both structured and unstructured data. Prior to this, Lauren held positions at 1901 Group, including Senior Service Level Manager and Service Level Manager, where responsibilities involved coordinating with Federal and International customers to manage project requirements and execution plans. Lauren's career also includes a leadership role as a Customer Service Associate Team Lead and technical support experience in desktop support and customer service. Earlier experience includes production technician work at Virginia Tech Moss Arts Center and an Education Technician role at NAVAIR's Child Development Center. Lauren holds a Master of Science in Data Science from the University of Virginia and a Bachelor of Science in Psychology from Virginia Tech.
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