Trevor Jackson has extensive experience in technical support, currently serving as a Principal Technical Support Engineer at ScienceLogic since July 2018, where prior roles included Senior and Technical Support Engineer. Previously, Trevor worked at VMware from June 2015 to June 2018, holding positions such as Technical Support Engineer Level 2 for Premier Services and Technical Trainer/Mentor for new hires. Trevor's responsibilities included providing customer support for vCenter through various communication methods. Additionally, Trevor participated in VMware's Cloud Careers Program, focusing on training in Linux fundamentals and ISM. Educational credentials include a Higher Diploma in Psychotherapy from Munster Technological University and a FETAC Level 6 in Cloud Computing from St John College Cork.
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