Ben Wright has a range of work experience in various roles. Ben is currently the Manager of Client Success at Sciolytix, where they oversee the Customer Success department and manages a team of tenured CS representatives. Their responsibilities include technical work, data-driven analysis, special projects, customer interaction, and team development. Ben has implemented several initiatives such as an Account Advocacy program, revamped churn data collection, designed a new client onboarding program, and collaborated with senior management on process improvement and strategy. Ben has also worked as a Customer Onboarding Sr. Manager at Vendini, where they managed a team of specialists in technical work and customer interaction. Prior to that, they served as a Teacher of English Literature at Winfree Academy and worked as a Library Technician at Lewisville Public Library.
Ben Wright attended the University of North Texas from 2004 to 2009, where they earned a Bachelor of Arts (BA) degree in English Language and Literature, General. In 2012, they attended the University of California, Berkeley, but did not specify a degree or field of study. Additionally, they obtained a Teaching Certificate from the State of Texas, but no information about the specific date of acquisition is provided.
January, 2021 - present