Austin Chia, PhD, is an accomplished operations and transformation executive with over two decades of experience, dedicated to shaping strategy, driving operational excellence, and building high-performing teams. Austin's career includes significant roles such as Senior Redesign Lead at Alfred Health and National Continuous Improvement Manager at Goodyear, along with key governance contributions as a Board Member at Thorne Harbour Health. Currently, Austin serves as General Manager of Workforce Management at Scope (Aust), while previously holding the position of Associate Director at KPMG Australia. Austin's educational achievements include multiple degrees from the University of Melbourne, culminating in a PhD in Management/Psychology.
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