Jean Michel Andre is an experienced IT professional with a strong background in technical support and customer service. Currently serving as a Field Support Engineer at Scope (Aust) since October 2018, Jean has previously held various roles, including Service Desk Analyst at Tabcorp Holdings Limited, Technical Support Engineer at Melbourne & Olympic Parks, and Support Engineer at the Financial Ombudsman Service Australia. Education includes a Bachelor’s Degree in Electrical and Electronics Engineering from RMIT University and an Advanced Diploma in Computer Systems Engineering from Chisholm Institute. Jean has demonstrated proficiency in handling technical issues, managing client relationships, and providing efficient support across multiple platforms and environments.
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