João R. is a seasoned professional with a strong background in player experience and customer support management. Currently serving as Player Experience Manager at Scopely since September 2022, João has previously held roles at Marfeel from July 2019 to September 2022, including Project Manager - Onboarding and Customer Success Manager, where responsibilities included developing client relationships, project management, and cross-departmental communication. Prior experience includes serving as Country Account Manager and Senior Compliance Analyst at Empello, and earlier roles at EAT. and Autoridade Nacional de Protecção Civil. João holds a degree from the Professional College of Technology & Geographic Sciences, completed in 2012.
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