Ryan Donnelly

Ryan Donnelly is a seasoned professional with extensive experience in customer advocacy and digital sales analysis. Currently serving as a Customer Advocate at Rustici Software since October 2013, Ryan excels in managing the SCORM Cloud product, overseeing Zendesk operations, and providing support for eLearning packaging and delivery. Prior to this role, Ryan worked at EMI Music from June 2002 to October 2013, holding various positions including Manager of Digital Sales Analysis and Artist Development. Ryan's expertise encompasses digital music SKU management, cross-departmental collaboration, pricing campaign management, and promotional strategies. Ryan holds a B.B.A. in Marketing from Georgia State University.