Ian Devia is a senior manager in operational governance and effectiveness with nearly 20 years of experience in banking, specifically within retail banking, wealth management, and AML operations. Previously, Ian excelled as a relationship manager at Scotia iTRADE and held various roles in customer service and technical support across different financial institutions. Currently, Ian leads strategic initiatives and manages a team focused on enhancing operational efficiency in AML operations at Scotiabank, while fostering strong stakeholder relationships. Ian is committed to professional development and possesses well-honed communication and conflict management skills.
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