Leonel Espinal is an experienced Operations Leader with over 10 years in the financial and outsourcing industry. Currently serving as a Senior Manager at Scotiabank, they focus on regional leadership in International Operations. Previously, Leonel held various leadership roles, including Operations Manager at Acquire BPO and Operations Supervisor at Teleperformance Dominican Republic, where they demonstrated expertise in retail banking, customer service, and performance improvement. Leonel earned a bachelor's degree in International Business from UNAPEC, further enhancing their professional acumen.
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