James Stevenson is an experienced Train Service Delivery Manager with over 15 years in the rail industry, currently steering real-time operations at ScotRail. They have a strong background in incident response, resource management, and ensuring passenger safety. Previously, as a Customer Information Manager, James led a successful initiative to enhance customer communications, significantly improving passenger satisfaction. Additionally, they hold a Certificate with Merit in Railway Operations Management from Glasgow Caledonian University and have worked as a web designer prior to their railway career. Currently, James serves as a Director at Two Kings Property Investments.
This person is not in the org chart
This person is not in any teams
This person is not in any offices