'Lekan Ogunyinka

Lekan Ogunyinka possesses a diverse background in customer service and management, with experience spanning various roles and industries. Initial experience as an Assistant Editor at AgroNigeria involved supporting magazine production and content oversight. Transitioning to contact center environments, Lekan served as a Contact Center Supervisor at Contact Solutions Limited, where responsibilities included supervising agents and monitoring performance. Following this, a role as Contact Centre Manager at Global Accelerex Ltd. focused on enhancing service delivery and operational efficiency. Lekan further expanded expertise as Customer Care Lead at NOWNOW Digital Systems Limited, managing operations and ensuring effective complaint resolution. Current engagement includes a position as CSA Gateline Ticket Examiner at ScotRail. Educational qualifications include a Higher National Diploma in Mass Communication from Moshood Abiola Polytechnic Abeokuta.