Jordan P. is a seasoned professional in customer success with extensive experience in leading teams and developing strategies. Currently serving as the Director of Customer Success at ScreenCloud since November 2024, Jordan previously held a similar role at InnoVint and advanced to Senior Director of Customer Success at Ekos from November 2021 to October 2023. At Ekos, Jordan managed the customer success strategy and oversaw various teams supporting beverage makers with integrated business management software. Prior roles include leadership positions at Snagajob, Abstract, First Insight, Thread International, Trustpilot, and Kimberly-Clark, showcasing a strong background in account management, stakeholder relationships, and enterprise customer success. Jordan holds a Bachelor's degree in Integrative Public Relations and Public Affairs from Central Michigan University.
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