Juan Carlos B.

Juan Carlos B. has a diverse work experience in various roles and industries.

From 2022 to the present, Juan worked as a Customer Support Representative at ScreenCloud. In this role, they provided assistance to customers by troubleshooting hardware and software issues related to the ScreenCloud platform. Juan Carlos also collaborated with other departments to ensure prompt and efficient resolution of customer problems. Additionally, Juan contributed to the knowledge base of the company by creating and updating articles and FAQs.

Prior to their role at ScreenCloud, Juan worked at Pollen from 2021 to 2022. Juan Carlos held multiple positions during their time at Pollen, including QA/Learning and Development Specialist, Senior Customer Care Specialist, and Customer Care Specialist.

Before joining Pollen, Juan gained experience in research and teaching at the University of South Florida. Juan Carlos worked as a Research Assistant from 2017 to 2019 and as a Teaching Assistant from 2017 to 2018.

Overall, Juan Carlos B. has a combination of customer support, technical, and educational experience, making him a versatile professional in their field.

Juan Carlos B. attended the University of California Santa Barbara from 2015 to 2017, where they obtained a Bachelor of Arts degree in Sociology.