ScreenMeet
Charles Yang has over 25 years of work experience. Charles began their career in 1994 as a Technical Support Engineer at Norton-Lambert Corporation. Charles then worked as a Sr. Software Engineer at Market Place Media from 1996 to 1998. From 1998 to 2007, they worked as a Software Dev Mgr / Sr. Software Engineer at McAfee. From 2007 to 2012, they worked as a Patent & Licensing at Intel Corporation. Charles then worked as a Sr. Product Manager at Exterro from 2012 to 2015. From 2015 to 2018, they worked as a Sr Product Manager at Zapproved. From 2018 to 2021, they worked as a Manager of Product Management at Fiserv. Charles currently works as a Sr. Director of Product Management at ScreenMeet.
Charles Yang obtained their Doctor of Law (J.D.) from Lewis & Clark Law School in 2009, where they specialized in IP Law, Information Security & Privacy Law. Prior to that, they earned their Master from Portland State University in 2002, where they specialized in Engineering Management. Charles also holds a Bachelor of Science (B.S.) from the University of California, Santa Barbara. Additionally, Charles is certified by the Oregon State Bar and Pragmatic Marketing Certified - Level III (PMC-III).
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ScreenMeet
ScreenMeet’s modern cloud solution helps organizations worldwide transform digital interactions by providing best-in-class customer, employee, remote work, and remote support experiences. With more than X active users, we provide providing voice and video, chat, cobrowsing, and device takeover within one cloud application without downloads or add-ons. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications to accelerate issue and case resolution, increase productivity, and drive better customer, employee, and remote support experiences. Founded in 2016 by cloud, online meeting, and customer support veterans to build solutions to support better real-time online experiences, ScreenMeet delivers those customer, employee, and remote-support experiences for hundreds of customers worldwide.