ScreenMeet
Lou Guercia is the COO of ScreenMeet, a company that provides real-time online experiences for customers, prospects, and employees. Lou also serves as an Operating Partner and Board Advisor at ScreenMeet, focusing on modern remote support in the cloud. Additionally, Lou is a Venture Partner at Slater Technology Fund, supporting new venture development in Rhode Island. Lou has a background in founding and leading technology companies like SaasClout and Magnitude Software, Inc. Lou has also held executive positions at IBM, Scribe Software, WebDialogs, Tessera Enterprise Systems, Workgroup Solutions Inc., and Xerox Corporation. Lou holds a B.A. from the University of New Hampshire.
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ScreenMeet
ScreenMeet’s modern cloud solution helps organizations worldwide transform digital interactions by providing best-in-class customer, employee, remote work, and remote support experiences. With more than X active users, we provide providing voice and video, chat, cobrowsing, and device takeover within one cloud application without downloads or add-ons. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications to accelerate issue and case resolution, increase productivity, and drive better customer, employee, and remote support experiences. Founded in 2016 by cloud, online meeting, and customer support veterans to build solutions to support better real-time online experiences, ScreenMeet delivers those customer, employee, and remote-support experiences for hundreds of customers worldwide.