Antony Spencer

Antony Spencer serves as the Director of Retail for the North Division at Screwfix, overseeing an annual turnover of £1 billion across more than 550 stores since April 2011. Features of Antony's extensive career include successfully launching over 250 new stores, significantly increasing revenue by £375 million, and implementing cost-efficiency strategies that save over £2 million annually. Previous roles include Divisional Director of Operations, where Antony improved customer service to achieve an industry-leading Net Promoter Score, and Operations Development Manager, where Antony led the Screwfix brand launch in Germany. Earlier experience includes key positions at Kwik-Fit, the Co-operative Banking Group, and Pizza Hut, complemented by a strong educational background in Hotel and Catering Operations Management.