Emma Bateman

Emma Bateman is an accomplished professional with extensive experience in leadership roles across various industries, including retail, education, and consulting. Currently, as Head of Customer Data and Insights at Screwfix, Emma delivers customer data and insights to support performance evaluation and growth initiatives. Prior to this, Emma served as Chief Operating Officer at Repton School, overseeing operational and financial activities for a large educational institution. Emma has held several key positions, including Omnichannel Director at Seasalt, Managing Director at BiGDUG, and IT Director at Clarks, where Emma significantly advanced customer experience and operational efficiency. Emma's earlier career includes roles in executive search and trading, complemented by a strong academic background with a PhD in American Foreign Policy from the University of Birmingham.