Jade Cooper is an experienced customer service professional with a solid background in logistics and sales support. Currently, Jade serves as a Customer Service Manager at Screwfix, where responsibilities include advising colleagues and addressing customer complaints. Previous roles cover a range of customer service positions, including Customer Service Specialist and Freight Account Manager at Kuehne+Nagel, handling diverse freight requests, and managing customer queries at InXpress. Educational qualifications include A Levels in Geography and NVQs in Customer Service Support and Business Administration, underscoring a commitment to professional development in the customer service field.
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