James Bossom is an experienced digital merchandising and ecommerce professional, currently serving as the Digital Merchandising Manager at Screwfix since March 2023, focusing on user-generated content and customer journey optimization. Previously held roles include Digital Trading Manager at Screwfix, Ecommerce Manager at AV PartsMaster Limited, and Senior Online Merchandiser at Sally Salon Services, where responsibilities encompassed trading, online customer experience, and team management. James started in online merchandising at Outdoor Retail Ltd and Garden XL, showcasing a strong foundation in product management, online content production, and sales strategies. Academic credentials include a Bachelor of Science in Entertainment Technology from the University of Portsmouth and A-levels in Media Studies, Business Studies, and Sociology.
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