James Govier serves as an Assistant Manager at Screwfix since January 2024, having previously held positions including Store Supervisor at the same company and Continuous Improvement and Transformation Specialist at Outdoor and Cycle Concepts Ltd. Prior to these roles, James worked at Toolstation as a Continuous Improvement Manager and Operations and Technical Leader, focusing on business transformation and continuous improvement initiatives. Experience also includes a role as Business Improvement Analyst at Toolstream Ltd, along with sales and account management positions at Amour Natural and earlier customer service roles at Screwfix and Samsonite. James possesses a variety of qualifications in Lean Six Sigma and ITIL, along with a background in customer service and retail skills.
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