Moon Strangeweather is a quality assurance specialist with extensive experience in the field, currently employed at Scribd since July 2018. Responsibilities include ensuring compliance with quality assurance processes, maintaining internal documentation, and analyzing data for reporting purposes. Previously, Moon served as a Customer Joy Creator II at Scribd, addressing support inquiries and specialized in Trust & Safety matters. Moon's background includes a role as Operations Manager at CO+HOOTS, focusing on facility management and optimization, and as a Quality Assurance Auditor at Uber, where issues in training documentation were identified to enhance learning for Customer Service Agents. Moon holds a Bachelor's degree in English Literature from Arizona State University.
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