Dustin Johnson

Robotics Support Analyst at ScriptPro

Dustin Johnson has a diverse range of experience in various roles within the technology industry. Dustin began their career as a Website Developer at Southern Illinois University, where they developed multiple websites using Wordpress and HTML. Dustin then transitioned to a role as an IT Lab Worker, providing help desk support for students and professors in a computer lab.

From there, Dustin moved on to work as an Operations Center Representative at Ascent LLC, where they provided assistance and support for Time Warner Data sites across the nation. Dustin acted as a middle-man between technicians and Time Warner executives, conveying information and updating email chains.

Dustin then joined Cerner Corporation as a Senior Technical Systems Analyst, where they provided assistance for hospital environments via phone, email, and phone. Dustin managed a queue of diverse hardware, software, ops, and implementation issues using a remedy ticketing system.

Following their time at Cerner Corporation, Dustin worked as a Tax Specialist at Henderson, Grealis & Associates. In this role, they performed data entry for a wide range of clients using Drake software and collaborated with a remote team using Jetpack, Zoom, and Microsoft Office Suite.

Most recently, Dustin has been working as a Robotics Support Analyst at ScriptPro. In this role, they support pharmacy clients with software, database, and robotics technical issues. Dustin provides software updates/upgrades and troubleshoots using remote connection software. Dustin also performs upgrades and runs queries using MS SQL Server and provides Windows user management.

Throughout their various roles, Dustin has demonstrated strong technical skills, a detail-oriented approach, and the ability to collaborate effectively with teams.

Dustin Johnson attended Southern Illinois University from 2007 to 2012, earning a Bachelor's degree in Information Systems Technologies.

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Timeline

  • Robotics Support Analyst

    September, 2020 - present