Keith Cranford has extensive experience in account management and technical support, currently serving as an Account Manager at ScriptPro since March 2024. Previously, Cranford held various roles at ScriptPro from 2009 to 2022, including Support Program Manager, Help Desk Service Manager, Advanced Technical Lead, and Applications Systems Analyst, where responsibilities ranged from customer service for Federal and Military accounts to mentoring junior staff and ensuring compliance with service level agreements. Prior experience includes roles at Sprint as a Senior NOC Support Engineer and a Network Operations Control Center Analyst, along with work at BRITE Voice Systems as a Network Surveillance Analyst. Cranford's educational background includes studies at Wichita State University from 1996 to 1999.
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