Tyler Engel

Tyler Engel has a diverse work experience in the field of technical support, client services, and operations management. Tyler started their career in 2002 at US Foods, where they served as a Systems Support Analyst, providing support for various hardware and software systems. In 2007, they joined ScriptPro as an Applications Systems Analyst II, where they provided advanced technical support for proprietary software systems. Tyler then progressed to the role of Advanced Technical Lead II, where they acted as a point of escalation for technical issues and led a team of Technical Support analysts. Tyler also held the positions of Assistant Manager and Manager in the Pharmacy Systems Support department at ScriptPro. In their most recent role as Director of Client Services, they led and mentored teams responsible for post-sales customer support, implemented new processes, and tracked key performance metrics. Tyler has a strong focus on customer satisfaction and has demonstrated effective leadership and management skills throughout their career.

Tyler Engel attended Manhattan Area Technical College from 2000 to 2002, where they obtained an Associate's degree in Computer Repair. Prior to that, they attended Kansas State University from 1997 to 1999, but did not obtain a degree and field of study information is not available.