Fay Cooper is a product leader and co-founder of Product & Co, currently serving as the Chief Product Officer at Scrumconnect Consulting. With over 17 years of experience in digital strategy, Fay has made significant contributions as Deputy Director at DWP Digital, where they improved Customer Experience for over 22 million clients and facilitated the successful payment of £200 billion annually. Previously, Fay was instrumental in developing the UK’s first local authority Digital Strategy while at Northumberland County Council, leading groundbreaking initiatives in digital inclusion and community support. Fay's expertise and leadership have been recognized by several industry accolades, including being featured in the We are Tech Women and Digital Leaders UK Influencers List.
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