Ryan Diamond is an experienced IT Support Analyst at SD Worx since January 2019, overseeing incident management for up to 5000 users and excelling in Windows 10 systems support, Active Directory, and Exchange. Previous roles include Technology Manager at Mobile Guardian, Technical Support at Cigna, and Senior Wintel Engineer at Northgate Information Solutions, each contributing to a solid foundation in technical support and systems administration. Ryan has a Bachelor of Engineering in Network and Systems Engineering from Glasgow Caledonian University and a Bachelor of Arts in Commercial Music from the University of the West of Scotland.
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