Paschal Obilor is an IT Service Management Consultant with over 7 years of experience and expertise in ITIL, service strategy, and delivery. They have held leadership roles at companies such as SEAMFIX, where they lead the service management team from 2022 to 2023, and previously worked as Head of Workforce Management at CNSSL and Supervisor Customer Care Representative at MTN. Paschal's career includes managing large teams, optimizing service delivery processes, and enhancing customer satisfaction across various sectors. They obtained a Bachelor of Technology in Transport Management Technology from the Federal University of Technology Owerri in 2007.
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