SearchFlow are the leading search provider in residential and commercial property markets and with over 25 years of experience in the conveyancing industry, we have established ourselves as a trusted partner for more than 2,500 legal clients who rely on us to conduct over 1 million conveyancing searches annually.

BREADTH OF DATA
SearchFlow are part of Landmark Information Group, the UK’s largest property and land data business, offering unparalleled breadth of service and expertise at every point along the property and land value chain. 

With unrivalled datasets and service platforms, a comprehensive team of in-house experts, an extensive partner network, advanced technology innovations and system capabilities, our mission is to make every property transaction feel effortless; making it both simpler and faster while reducing risks for all stakeholders.

AWARD WINNING SERVICE
SearchFlow’s award-winning customer support team consists of over 31 specialists dedicated to providing prompt assistance, proactive search tracking and reduced turnaround times. We monitor customer satisfaction daily, actively resolving anything other than positive feedback. Further still, 98% of inbound calls are answered within 10 seconds and 70% of call queries are resolved during the first conversation.  

SEARCH PROVIDER OF THE YEAR
We are proud of our industry awards; In 2023, SearchFlow was named ‘Search Provider of the Year’ at the Modern Law Conveyancing Awards for the fourth year in a row and Bronze for best learning and development at the CXA’s.

SearchFlow

This office likely focuses on finance, client relationships, and customer service, supporting various business functions.

42 Kings Hill Avenue

This department is responsible for assisting customers with inquiries, issues, and training related to products and services.

Customer Support

This department focuses on analyzing business needs and financial data to support strategic decision-making and portfolio management.

Business Analysis

This department focuses on managing and nurturing relationships with clients to ensure their needs are met and satisfaction is maintained.

Client Relations

This department focuses on managing customer accounts, ensuring satisfaction, and facilitating communication between clients and the organization.

Customer Account Management

This department manages financial planning, budgeting, and facility operations to ensure organizational efficiency and compliance.

Finance and Administration

This department focuses on promoting products and enhancing customer satisfaction through strategic marketing initiatives and effective service management.

SearchFlow

Org chart

Teams

Customer Support

Business Analysis

Client Relations

Customer Account Management

Finance and Administration

Marketing and Customer Experience

Offices

SearchFlow

Org chart

Teams

Customer Support

Business Analysis

Client Relations

Customer Account Management

Finance and Administration

Marketing and Customer Experience

Offices

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