Eric Bergman

Eric Bergman is an experienced customer service management professional with a strong background in leading teams and improving operational efficiency. Currently serving as Customer Service Manager at SeaSpine since March 2018, Eric previously held similar positions at Vyaire Medical and Verizon Wireless, where responsibilities included motivating teams, conducting training, and implementing effective communication strategies. Notably, as Associate Director at Verizon Wireless, Eric managed a large call center and achieved high performance metrics, including a 98% service level for Fortune 500 clients. Eric holds a Bachelor of Arts in Economics from San Diego State University, which provides a solid foundation for strategic decision-making and team leadership in customer service settings.