Veronica O. is a skilled and driven professional currently serving as the Securities Reconciliation & Portfolio Solutions Services Manager in Custody Services at SEB. With over eight years of experience in BPO and Customer Service, they have successfully managed multicultural teams and led two business transitions for a Nordic Insurance client. Veronica previously held roles at notable companies including Genpact, Netflix, and Cabonline Group, where they developed expertise in client relations and critical thinking. They began their career as a Translator/Proofreader at Dream Isle Inc. and served as a Translation Project Assistant at the Centro Superior de Idiomas de la Universidad de Alicante.
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