Second Front Systems
Phil Sides currently serves as the Director of Customer Support at Second Front, a position held since March 2025. Prior to this, Sides was the Head of Customer Support at OTORIO from October 2022 to March 2025. Sides boasts extensive experience in customer support and product operations, having held roles such as Director of Customer Support & Product Operations at Fidelis Cybersecurity and Director of Technical Support & Training at Digital Signal Corporation. Additional positions include Director of Technical Support at FireEye, Inc., Director of Product Support at Mandiant, and Director of Customer Support at RioRey, Inc. Sides began a career in the technology sector as a Senior Network Security Engineer at AT&T after serving as an IT Architect at IBM. Sides pursued higher education at the University of South Florida.
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Second Front Systems
At Second Front Systems, they build software that accelerates delivery of emerging commercial technologies to U.S. warfighters. By harnessing insights and methodologies from the private sector and aligning them with government priorities and processes, they enable defense and national security professionals to effectively engage in long-term, continuous competition for access to emerging technologies.